23-26 Communications and Internet Services
Item	2005	2006	2007	2008	2009
Postal Services
Letter Mail                         (100 million articles)	12.7	13.2	14.0	14.0	13.1
Parcels                                             (10 000 pcs)	92.7	92.9	104.6	118.9	125.4
Telephone Services①②  (10 000 working lines)
Residential	211.6	213.5	228.2*	227.4	236.0
Business	167.7	170.1	180.7*	183.4	182.9
Total	379.3	383.6	408.9*	410.8	418.8
Fax②                (10 000 working lines)	41.0	37.5	35.2	31.9	28.6
External Telephone Traffic Volume
(10 000 minutes)
Outgoing③	563840	654220	723918	765677	775859
Incoming④	216752	223301	226179	234355	227078
External Telex Traffic Volume
(10 000 minutes)
Outward	30.0	18.6	11.2	7.3	3.9
Inward	84.3	57.7	40.8	27.8	14.1
Transit⑤	56.5	35.9	9.6	5.4	-
Internal Telex Traffic               (10 000 minutes)	120.9	85.9	68.2	30.9	24.4
Public Radio Paging Receivers② (number)	131740	123102	140840	117997	117444
Public Mobile Subscriber Units②⑥⑦	4753916	5153303	5698205	6089985	6377392
(number)	(8544255)	(9444140)	(10588504)	(11374224)	(12206910)
Internet Services
No. of Licensed Internet Service
Providers (ISPs)②⑧                     (number)	198*	199*	191*	192*	189
No. of Customers of Licensed ISPs②⑨
(number)
Registered Customer Accounts with Dial-up
Access (Excluding Internet Pre-paid Calling
Cards)⑩	974873	945193	959831	955000	979555
Internet Pre-paid Calling Cards for Dial-up
Access	4800	1000	500	300	300
Registered Customer Accounts with Leased
Line Access⑩	1925	1641	1913	1724	1571
Registered Broadband Internet Access
Customer Accounts⑩	1648409	1744420	1879735	1948271	2060466
Internet Traffic Volume⑨
Customer Access via Public Switched
Telephone Networks⑪  (10 000 minutes)	105954	61860	40403	30461	25922
Customer Access via Broadband
Networks                                    (terabits)	5392294	7794032	9572815	10312632	11485518
Notes : ①Figures include direct dialing in lines, facsimile lines and Datel lines.  Figures from December 2007 onwards include the number of
subscribers of IP telephony / voice-over-IP(VoIP) services.
②Figures are as at end of the year.  ③Figures also include facsimile and data.   ④Estimated figures.
⑤Related service has been terminated since 1 November 2008.
⑥Excluding pre-paid SIM cards. Figures including prepaid SIM cards are presented in brackets.
⑦Figures include 3G mobile services.
⑧Including all licenses authorised to provide Internet access services.
⑨Estimated figures are based on the returns from the ISPs and do not include users who are not customers of the licensed ISPs.
⑩Registered customer accounts refer to the customer accounts of ISPs (including those free-of-charge customer accounts).  For a registered
customer account which has more than one user login ID, it is counted as one registered customer account only.  Figures do not include
customer accounts which are provided with e-mail addresses only.
⑪Excluding customer access via leased circuits and broadband services.