24-25  Communications and Internet Services 　
　 　 　 　 　 　
Item 1999 2000 2001 2002 2003
　 　 　 　 　 　
  Postal Services                                                                           
      Letter Mail                (100 million articles) 12.7 13.4 13.6 12.7 12.7
      Parcels                       (10 000 pcs) 102.7 97.5 92.3 92.8 94.6
  Telephone Services①(10 000 working lines)
      Residential                            219.0 221.0 216.1 213.4 211.9
      Business                               164.9 173.6 176.5 170.8 170.1
      Total                                  383.9 394.6 392.6 384.2 382.0
  FAX①                           (10 000 working lines) 38.4 40.4 41.1 54.6 49.1
  External Telephone Traffic Volume
                                        (10 000 minutes)     
      Outgoing②③                             255011 307489 348729 395090 423260
      Incoming④                           167922 185805 194235 175599 167620
  External  Telex Traffic Volume
                                         (10 000 minutes)           
      Outward                               407.3 304.7 195.4 150.1 92.9
      Inward                               412.9 323.0 247.1 229.1 162.9
      Transit                                534.8 362.8 303.6 212.2 142.4
  Internal Telex Traffic  (10 000 minutes) 983.2 728.9 530.7 294.9 206.9
  Public Telegram Traffic (10 000 messages)
      Outward                               2.7 2.1 1.2 0.7 0.5
      Inward                             1.2 0.8 0.5 0.4 0.2
  Inland Telegram             (10 000 messages) 1.5 0.1 0.3 0.005 0.007
  Public Radio Paging Receivers①(numbers) 342058 327768 253215 197405 177926
  Public Mobile Radiotelephone Subscriber
    Units①⑤                                      (numbers) 3650238 4173318 4256422 4207465 4407569
(3989750) (5234370) (5701686) (6218984) (7194335)
  Internet Services
    No. of Licensed Internet Service  
     Providers (ISPs)① 159 235 259 236 201
    No. of Customers of Licensed Internet
     Service Providers (ISPs)①⑥
        Registered Customer Accounts with Dial-up
         Access (Excluding Internet Pre-paid Calling
         Cards)⑦ 1734254 2283047 2018238 1371705 1084368
        Internet Pre-paid Calling Cards for Dial-up 
         Access 117496 38708 18569 14978 20411
        Registered Customer Accounts with Leased
         Line Access⑦ 7495 11527 7066 3439 2739
        Registered Broadband Internet Access 
         Customer Accounts⑦⑧⑨ 392118 623302 989115 1230607
    Internet Traffic Volume⑥
        Customer Access via Public Switched
         Telephone Networks⑩  (10 000 minutes) 1092312 1498859 1105581 555023 3563943
        Customer Access via Broadband 
         Networks⑨⑾                (terabits) 2909 73607 215296 933728
　 　 　 　 　 　
Notes:①Figures are as at end of the year. ②Figures include facsimile and data. ③Figures prior to 1999 refer to voice traffic only. ④Estimated figures.
          ⑤Excluding pre-paid SIM cards. Figures including prepaid SIM cards are presented in brackets.
          ⑥Estimated figures are based on the return from the ISPs and do not include users who are not customers on the licensed ISPs.
          ⑦Registered customer accounts refer to the customer accounts of ISPs (including those free-of-charge customer accounts).  For a registered
               customer account which has more than one user login ID, it is counted as one registered customer account only.  Figures do not include
               customer accounts which are provided with e-mail addresses only.
          ⑧Figures were first available in February 2000.
          ⑨Broadband Internet access refers to services with downloading speed of 1 Mbps or above using cable modem, ATM (asynchronous
              transfer mode), ADSL (asymmetric digital subscriber line), DSL (digital subscriber line) or other technologies.
          ⑩ Not including customer access via leased circuits and broadband services.
          ⑾Figures were first available in November 2000.