23-26  Communications and Internet Services
Item	2004	2005	2006	2007	2008
Postal Services
Letter Mail                         (100 million articles)	12.7	12.7	13.2	14.0	14.0
Parcels                                             (10 000 pcs)	93.8	92.7	92.9	104.6	118.9
Telephone Services①②  (10 000 working lines)
Residential	211.8	211.6	213.5	228.2*	227.4
Business	166.2	167.7	170.1	180.7*	183.4
Total	378.0	379.3	383.6	408.9*	410.8
Fax②                                (10 000 working lines)	45.6	41.0	37.5	35.2	31.9
External Telephone Traffic Volume
(10 000 minutes)
Outgoing③	493653	563840	654220	723918	765677
Incoming④	203725	216752	223301	226179	234355
External  Telex Traffic Volume
(10 000 minutes)
Outward	62.8	30.0	18.6	11.2	7.3
Inward	102.4	84.3	57.7	40.8	27.8
Transit	87.1	56.5	35.9	9.6	5.4
Internal Telex Traffic               (10 000 minutes)	178.8	120.9	85.9	68.2	30.9
Public Radio Paging Receivers②        (number)	157695	131740	123102	140840	117997
Public Mobile Subscriber Units②⑤⑥	4575069	4753916	5153303	5698205	6089985
(number)	(8157960)	(8544255)	(9444140)	(10588504)	(11374224)
Internet Services
No. of Licensed Internet Service
Providers (ISPs)②                              (number)	188	186	181	173	169
No. of Customers of Licensed ISPs②⑦
(number)
Registered Customer Accounts with Dial-up
Access (Excluding Internet Pre-paid Calling
Cards)⑧	1003604	974873	945193	959831	955000
Internet Pre-paid Calling Cards for Dial-up
Access	9800	4800	1000	500	300
Registered Customer Accounts with Leased
Line Access⑧	2259	1925	1641	1913	1724
Registered Broadband Internet Access
Customer Accounts⑧	1484486	1648409	1744420	1879735	1948271
Internet Traffic Volume⑦
Customer Access via Public Switched
Telephone Networks⑨    (10 000 minutes)	189698	105954	61860	40403	30461
Customer Access via Broadband
Networks⑩                                          (terabits)	2949652	5392294	7794032	9572815	10312632
Notes : ①Figures inlcude direct dialing in lines, facsimile lines and Datel lines.  Figures from December 2007 onwards include the number of
subscribers of IP telephony / voice-over-IP(VoIP) services.
②Figures are as at end of the year.
③Figures also include facsimile and data.
④Estimated figures.
⑤Excluding pre-paid SIM cards. Figures including prepaid SIM cards are presented in brackets.
⑥Figures include 3G mobile services starting from 2004.
⑦Estimated figures are based on the returns from the ISPs and do not include users who are not customers of the licensed ISPs.
⑧Registered customer accounts refer to the customer accounts of ISPs (including those free-of-charge customer accounts).  For a registered
customer account which has more than one user login ID, it is counted as one registered customer account only.  Figures do not include
customer accounts which are provided with e-mail addresses only.
⑨Excluding customer access via leased circuits and broadband services.
⑩Broadband means the capacity to transmit data at the rate of 1.5Mbps or above using family of Digital Subscriber Line (xDSL), Local
Multipoint Distribution Services (LMDS), Fibre-to-the-Building (FTTB), cable modem or other technologies.